Covid-19 Update

We’re delighted to see the recent news from the State Government about the roadmap out of lockdown. And we are looking forward immensely to welcoming you back into the Fairfax & Roberts Showroom.

There are already people asking for consultations, so here are some details about how we think things will look when we re-open the doors.

What days will you be open?

We will re-open at our normal business hours:
Monday to Friday 10.00 am to 5.30 pm
Saturday 10.30 am to 4.30 pm


Are there any restrictions on visiting the Showroom?

We are following the NSW Government directives for the Retail Industry, meaning:

  • We will maintain 4sqm per guest. As our customers would know, we have a large showroom which can accommodate up to 20 customers on this basis, so social distancing will be easily achieved.
  • Both staff and customers will be required to wear masks.
  • Everyone 16 years of age or over will have to demonstrate proof of vaccination or medical exemption to be allowed to enter the venue. All Fairfax & Roberts staff are fully vaccinated.
  • For any customers who aren’t vaccinated, we have an online store and offer zoom consultations.
COVID Safety

The safety of our customers, staff and community are of utmost importance to us. We regularly clean surfaces and disinfect all jewellery immediately after customers have tried pieces on.

Booking form

To book one of our jewellery services, please fill out the enquiry form below.